AWS Landscapes Ltd t/a PTE understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our website and will only collect and use personal data in the ways that are described below, in a manner that is consistent with our obligations and your rights under the law.
Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Please read this policy carefully and ensure that you understand it. You will be required to read and accept this policy when using any form on our website. If you do not accept and agree with this policy, you must stop using our website immediately.
In this policy, the following terms shall have the following meanings:
means a small text file placed on the device you use to visit our website which may hold data about you. Details of the cookies used by our website are set out in this policy;
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
means the General Data Protection Regulation;
means any and all data that relates to a person who can be directly or indirectly identified by that data. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“we/us/our/our business/AWS Landscapes Ltd t/a PTE/PTE”
means AWS Landscapes Ltd trading as PTE, a limited company registered in England under company number 04504515, whose registered and main trading address is PTE, Kelham Street, Balby, Doncaster, DN1 3TA.
means https://www.pteshop.co.uk or https://www.pteplant.com or https://www.ptedoncaster.co.uk
Our website is owned and operated by AWS Landscapes Ltd trading as PTE, a limited company registered in England under company number 04504515, whose registered and main trading address is PTE, Kelham Street, Balby, Doncaster, DN1 3TA.
Our Data Protection Officer
Email: firstname.lastname@example.org: 01302 321221
Address: PTE, Kelham Street, Balby, Doncaster, DN1 3TA
Please contact our Data Controller with any enquiries in regards to your data.
Google LLC (“Google”), located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
View Google Policies and Google Analytics Policy at https://policies.google.com/ and https://www.google.com/analytics/terms/gb.html
Facebook, Inc.,1601 Willow Road, Menlo Park, CA 94025, United States
If you are in the EU, contact Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
View Facebook Policies at https://www.facebook.com/privacy/explanation
The Rocket Science Group LLC d/b/a MailChimp, a State of Georgia limited liability company, United States
View MailChimp Policies at https://mailchimp.com/legal/
123 Reg Limited, The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road, Hayes, Middlesex, England, UB3 1HA
A provider of internet related services including connectivity, co-location, dedicated and shared server, website hosting and domain name services.
View 123 Reg Policies at https://www.123-reg.co.uk/terms/privacy.shtml
UK Fastnet Ltd
UKFast Campus, Birley Fields, Manchester, M15 5QJ, United Kingdom
View UKFast Policies at https://www.ukfast.co.uk/terms/privacy-policy.html
Talk To Media Ltd
Unit 19, Jetstream Drive, Auckley, Finningley, Doncaster DN9 3QS
View Talk To Media Policies at https://www.talktomedia.co.uk/privacy-cookie-policy/
As a ‘data subject’, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to uphold:
The right to be informed about our collection and use of personal data;
The right of access to the personal data we hold about you;
The right to rectification if any personal data we hold about you is inaccurate or incomplete;
The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you;
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to use with another service or organisation);
The right to object to our use of your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.
In addition to your rights under the GDPR, when you submit personal data via our website, you may be given options to control how we use your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in the footer of our emails).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
If you have any cause for complaint about our use of your personal data, please contact our Data Controller and we will act accordingly. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO).
For further information about your rights, please contact the ICO or your local Citizens Advice Bureau.
Our purposes for collecting your data are:
to provide you with information or services you have requested via our website;
to inform you of news and offers regarding our services;
to provide access to our website;
to personalise and tailor your experience on our website;
to reply to your correspondence;
with your permission and/or where permitted by law, to send emails to you which you have opted-in to (you may unsubscribe or opt-out at any time by using the link in our email footer or contacting our Data Controller);
to analyse your use of our website and gather feedback to enable us to continually improve our website and your user experience;
We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Our legal basis for collecting your personal data is based on your expressed consent, given via our website.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.
Our website holds an SSL certificate, which ensures that data you send or receive through our website is secure and private. Our website is hosted by 123 Reg, whose secure servers ensure your data is transmitted privately. Please find a link to their policies in this policy.
Your personal data is received by AWS Landscapes Ltd t/a PTE and stored within our premises on secure servers, accessible only via our password-protected computers.
Data you provide to us with your expressed consent for email marketing, is retained for as long as we have your permission to keep it. You may choose to unsubscribe from our emails at any time, using the link in the footer of the email.
If you email us directly, your data is only retained for the time it takes us to process and respond to your email.
We will comply with our obligations and safeguard your rights under the GDPR at all times. You have the right to withdraw your consent to Us using your personal data at any time, and to request that we delete it.
By using our website, you consent to our sharing your data with certain trusted third parties, including Google and Facebook, whose details are set out in this policy.
When you consent to email marketing on our website, your data is shared with MailChimp, whose details are set out in this policy.
Some or all of your data may be stored in the USA, which sits outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our website and submitting information to us. The USA has been given an adequacy decision as a data processor by the European Commission.
Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
We will not share any of your data with any third parties for any purposes, unless you have consented to it via our website.
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.
We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
We may compile statistics about the use of our website including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as advertisers. Data will only be shared and used within the bounds of the law.
You may access our website without providing any data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact our Data Controller for more details.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: pteshop.co.uk
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
|woocommerce_recently_viewed||Powers the Recent Viewed Products widget.|
|wp_woocommerce_session_||Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.|
|woocommerce_items_in_cart||Helps WooCommerce determine when cart contents/data changes.|
|woocommerce_cart_hash||Helps WooCommerce determine when cart contents/data changes.|
|cookielawinfo-checkbox-advertisement||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .|
|_GRECAPTCHA||This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-functional||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-performance||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
|cookielawinfo-checkbox-analytics||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-others||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|TawkConnectionTime||Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.|
|ss||This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function.|
|_gcl_au||Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.|
|_ga||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_gid||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|_gat_gtag_UA_53991093_1||Set by Google to distinguish users.|
|CONSENT||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
|test_cookie||The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.|
|YSC||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.|
|VISITOR_INFO1_LIVE||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.|
|yt-remote-device-id||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt-remote-connected-devices||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt.innertube::requests||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|yt.innertube::nextId||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
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Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
If for whatever reason you wish to make a complaint about us, our team or the services delivered, you may do so. When we receive a complaint we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We will only retain information whilst the investigation is ongoing and will delete any information on completion of the complaints activity.
We may change this policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date.
Our shop and workshop is currently open. All orders will be processed as soon as possible, however some items may take longer to arrive than normal due to delays in the supply chain. Please contact us if you would like more information on stock levels and delivery times